This page explains how Wapitick handles information related to the public website and the closed-source platform used for WhatsApp operations.
Wapitick provides a closed-source WhatsApp operations platform for support, sales, campaigns, Flows, customer records, billing workflows, and integrations. This Privacy Policy explains what information we collect, how we use it, and how we protect it when businesses evaluate or use the platform.
This page is written for customers, prospects, and site visitors. It describes the public privacy posture of Wapitick without exposing internal implementation details or source code.
We may collect account details, workspace information, contact and billing details, support requests, onboarding information, approved templates, customer communication metadata, submitted Flow data, and integration-related configuration required to operate the service.
We may also collect website analytics, device information, browser information, and interaction data necessary to improve site performance, security, and user experience.
We use information to provide and secure the service, support onboarding, route conversations and workflows, maintain billing and account operations, improve the product, communicate service updates, and comply with legal or contractual obligations.
We do not publish your private workspace information on the public website, and we do not disclose customer operational data except where needed for service delivery, legal compliance, or approved subprocessors.
Wapitick is designed for business operations, so some information may be retained for operational continuity, auditability, troubleshooting, compliance, and customer support. Retention windows depend on the type of data, contractual needs, and applicable law.
Where appropriate, information may be deleted, anonymized, or restricted after it is no longer necessary for the purpose for which it was collected.
We use administrative, technical, and organizational safeguards to protect data processed through the platform. Access controls, environment security, monitoring, and operational review are part of how we protect customer information.
No internet-connected service can promise absolute security, but Wapitick is designed to reduce unauthorized access risk and preserve operational trust.
Wapitick may connect with third-party services such as Meta, payment providers, communication platforms, analytics providers, CRM systems, and productivity tools where customers enable those workflows.
When customers use third-party integrations, information may be processed according to both Wapitick policies and the policies of the connected service.
Customers may request information about account data, workspace handling, operational deletion requests, or privacy-related concerns through Wapitick support channels.
Prospects or site visitors who want privacy-related clarification may contact Wapitick before sharing additional information through forms or demos.